If you have forgot the password to your eCitizen account you can still recover your account.

  • On the page where you login to your account click on the link ‘forgot your password?’
  • Enter either ID number or email address whichever credential you had chosen when creating your account
  • Choose where you would like the reset code to be sent, either email or through a text message.
  • After the code has been sent enter in the place provided.
  • The next will be to create another new personalized password which you will use in the subsequent logging into your ecitizen account.
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