This is the simple procedure to withdraw your money from the ATM using your phone : 

On your Phone: 

  • Dial *334# 
  • Select Withdraw Cash
  • Choose from ATM
  • Enter your ATM Number ( Agent number) which is 555555) if you are withdrawing from KCB Bank, DIB Bank, Family Bank, Sidian Bank, Stanbic Bank ,NCBA Bank , Credit, Prime Bank, GT Bank,Faulu Bank ,Solution Sacco and for Equity Bank use agent number: 286286.For Co-op Bank use 472472
  • Enter MPESA pin confirm and send 

You will receive an SMS from MPESA with a 6-digit authorization code which expires after 4 minutes.

On the ATM machine

After successful receiving the authorization Pin(code)

  • Select the MPESA menu button
  • Choose your Language
  • Enter the 6-digit Authorization code on the ATM keyboard.
  • Enter your Safaricom Mobile number
  • Enter the amount you wish to withdraw and press  Continue
  • Collect your money and receipt at the ATM dispenser.

That simple!! 

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