This is the simple procedure to withdraw your money from the ATM using your phone :
On your Phone:
- Dial *334#
- Select Withdraw Cash
- Choose from ATM
- Enter your ATM Number ( Agent number) which is 555555) if you are withdrawing from KCB Bank, DIB Bank, Family Bank, Sidian Bank, Stanbic Bank ,NCBA Bank , Credit, Prime Bank, GT Bank,Faulu Bank ,Solution Sacco and for Equity Bank use agent number: 286286.For Co-op Bank use 472472
- Enter MPESA pin confirm and send
You will receive an SMS from MPESA with a 6-digit authorization code which expires after 4 minutes.
On the ATM machine
After successful receiving the authorization Pin(code)
- Select the MPESA menu button
- Choose your Language
- Enter the 6-digit Authorization code on the ATM keyboard.
- Enter your Safaricom Mobile number
- Enter the amount you wish to withdraw and press Continue
- Collect your money and receipt at the ATM dispenser.