KCB M-Pesa customer care strives to offer instant help to its customers around the clock. As a result, they have several contact numbers where you can reach out to them. Depending on the gravity of your problem, you can also visit their head offices in Nairobi. Here is how you can contact KCB M-Pesa customer care:

KCB M-Pesa customer care contacts

  • Telephone: +254 (20) 3270000.
  • Mobile phone 1: 0711 087000.
  • Mobile phone 2: 0732 187000.
  • WhatsApp number: +254711087087.
  • Fax 1: +254 732 187001.
  • Fax 2: +254 711 087001.

Email address and online presence Besides customer care loan contacts, you can reach out for different services through the following virtual platforms. They include:

Email address: contactcentre@kcb.co.ke

Postal address: P. O. Box 66827, 00800 Nairobi

Website: KCB M-PESA Loan Facebook: @kcbgroup Twitter: @KCBGroup Instagram: @kcbgroup LinkedIn: KCB Bank Group

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